If there’s anything we’ve learned about social media over the last few years, it’s that most businesses aren’t doing it right, but those who “get it” are hitting home runs. There’s no other way to say it. This infographic by our friends at GetSatisfaction brings
A social business is a natural evolution that organizations go through in order to address the social customer. This infographic explains in detail who the social customer is, and the process used by organizations to implement a social business strategy.