Tag Archives: reputation

How to Handle Complaints on Social Media

There’s a rule when it comes to handling complaints and bad reviews on social media. The same rule applies for compliments and good reviews, but those are easy. Handling the complaints can be challenging and you may not want to do it, but as a rule you must reply to everyone who is talking to
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Personal Online Reputation Just Got Easier Thanks to Google

You may not have even known about the scandal of “mug shot websites”; hopefully you never had to deal with the reputation management problem that they caused. Luckily for many people, Google solved the problem for them recently. Personal reputation management was becoming a big business for many different “mug shot websites” that were using
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Reputation Management is NOT About Getting Good Reviews

There’s a misconception that has been permeating across many industries over the past couple of years. It’s the thought that “reputation management” is about getting positive reviews on sites like Yelp, Google+, and Merchant Circle. While that’s a portion of it in theory, the practice of it has turned into a huge monster that is
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