Recently, some social media users have been in an uproar after Facebook admitted to carrying out a secret experiment in which the news feeds of more than 600,000 users were filtered to see if those individuals would have differing emotions based upon what they saw on the screen. For example, it was determined if a person was exposed to more positive news from friends, he or she would be less likely to post something negative as a status update. The opposite was also found to be true.
“Massive-Scale Emotional Contagion”
On a smaller scale, most of us are already familiar with this phenomenon. Spending time with a friend who is in an abundantly good mood probably makes you feel similar, even if you were previously feeling a little down in the dumps.
In 1995, Nintendo released a video game system called the Virtual Boy, which was touted as a virtual reality gaming platform. In short, you would be able to feel as though you were in the environment of every game. This idea, while interesting on paper, was poor in terms of execution and it seemed like no one took a stab at virtual reality in gaming since then. Yes, there might have been rumblings here and there but no company wanted to make another attempt at it.
That was, however, until the entity known as Oculus VR made its presence felt with the Oculus Rift. For those who do not know, the Oculus Rift is a virtual reality head-mounted device that was created in 2012. Since that time, it’s been in development but the support it garnered has been, in a word, tremendous. With a Kickstarter-funded amount of over $2,400,000 and notable names in gaming like John Carmack coming onboard the project, the Oculus Rift is under a perpetual microscope.
Don’t worry. This isn’t one of those “feel good” stories about how social media is all about interacting with your local community. That part’s true, but you should know that already, right?
Today, let’s go over a quick explanation of how social media algorithms, especially Facebook’s, work and why you’re actually hurting your local page’s chances of being seen by having too many people outside of your local area liking your page. It isn’t just a matter of them not being interested in your content the way that locals will. It is an algorithm play that can actually prevent locals from seeing your posts.
Those of us in the Facebook advertising world were greeted with an amazing new look and feel to Facebook Power Editor today. This is a pretty neat development for those who are new to the tool because it’s much cleaner and more organized than before.
While the changes were mostly cosmetic, it does allow for real-time monitoring of stats rather than constant downloading. That’s all. No big deal otherwise.
If you’ve visited Facebook recently, chances are your news feed looks a little strange. Instead of your friends writing statuses, liking instagram photos and posting their most recent candy crush scores, they’re all sharing the same thing: a Facebook movie. Each of these movies is set to a touching and inspiring back-track that chronicles the life of Facebook members through their posts and photos from the beginning. So why is this seemingly simple concept so intriguing and downright ingenious?
It’s easy to say that teens are not quite as interested in Facebook as they were a couple of years back. Between the need to separate themselves from a network where their parents are on, and the advent of newer, trendier networks, it’s clear that their interests lie elsewhere more so. Does this necessary mean that Facebook is out of the eye of a younger demographic for good? According to a recent study, this does not appear to be the case.
On Tuesday, GlobalWebIndex released its social report and it seems as though particular trends have been seen as of late. Instagram, for example, has seen major growth and the same can be h for the mobile side of things as well. One would imagine that, because of these levels of expansion, Facebook would be hindered. However, Facebook – even though altered in some regards – still remains at the top of the social media agency food chain.
Today has never been a more important time to solidify your business’ online presence, especially with the progression of Facebook algorithms constantly changing. Social media plays an ever-growing role in not only engaging in customer interaction, but also in building your overall online reputation.
Business owners are having a harder time these days adapting to Facebook’s newest algorithms, stating in their announcements that if companies want reach, they should pay for it. And while many companies are starting to utilize Facebook ads more, there are still numerous methods to gain user visibility that are either completely free or very-low cost. Here are some ways which you can use Facebook to gain more social proof and essentially grow your company: (more…)
It’s not uncommon for employers to look at the social media pages of potential workers. After all, they want to know that the people they are looking to hire will not only be professional but won’t find themselves in trouble outside of the workplace. One can argue that this is invasive but considering the unpredictable nature of the working world, it’s understandable that very few want to take that risk. However, for the sake of protection on the Internet, there are limits.
Recently, Oregon joined a total of 11 other states that decided to stand up in the name of protection on social media at large. Basically, employers can require applicants to give them access to their passwords and networking pages, whether it’s to protect trade secrets or what have you. One can make the assumption that something like this is illegal, which would seem that way on the surface. However, if there isn’t a form of legislation, this activity can be done and it does nothing short of making the aforementioned applicants feel uncomfortable.
There’s no better time than the holiday season to give back to your fans and add a theme to your Facebook content. Closing out 2013 by using Facebook to show off your brand’s personality, offer holiday discounts to fans, and spread holiday cheer is a great way to engage your fans and get momentum for 2014.
Recent data shows that holiday campaigns on social media are both effective and easy to set up:
63% of Facebook users say they’re likely to share a link to a holiday contest or giveaway
Fill-in-the-blank status updates receive 182% more engagement than other kinds of status updates
It takes 30 seconds to set up a contest using a fill-in-the-blank status update
It takes 10-20 minutes to set up a photo contest on Facebook — and 20-40 minutes to set up a multi-day giveaway
~ Information courtesy of our friends atShortStack
Here are a few ways you can get started today:
1. Fill-in-the-blank contest: You’ll want to use holiday themes here. But even with just holiday topics, there are countless fill-in-the-blanks you can use. For example:
The first Christmas song that pops in my head is _________.
The first thing I do when I get up on Christmas morning is _________.
The one word the best describes my family during Christmas is _________.
Status updates reel in the comments — and there are no wrong answers. We recommend using a fill-in-the-blank question for daily giveaways whenever possible.
Pro Tip: Our Status Ideas Engine has seasonal suggestions (many of them being perfect holiday contest templates) and a whole category devoted to Timeline Contests.
2. Photo contests: Use an app like ShortStack to host a photo contest. You can have the winner decided by votes or just pick one randomly. It’s a great way to reward fans, and has the added benefit of providing you with tons of user-generated content for further promotions. Make sure to give the contest a theme:
Best awkward family holiday photo
Best Christmas decorations
Craziest holiday weather photos
3. Giveaway a day: The social media equivalent of Oprah’s famous “favorite things,” this type of contest takes place over multiple days. It requires a new prize each day, but you don’t have to be Ellen and offer Beats by Dre or luxury vacations to see the entries pour in. For example, Perfect Balance Therapies banded together with other businesses in their shopping center to give away a daily prize and every post received tons of comments, likes and shares.
4. Nominate a friend: Everyone has a special person in their life whom they’d love to spoil during the holidays. Help your fans do that by hosting a “nominate a friend” contest. Allow them to submit a short essay or photo of the person to enter. Then let people vote on the entries or just pick a random winner.
5. Unlock a coupon: This isn’t a direct contest so to speak, but using an app that allows fans to enter their emails to unlock a coupon code is still giving them a gift, and it could deliver you ROI. Of course, this only works for companies that sell products.
The deciding factor in many of these contests is how much time you have as a community manager. If there isn’t time for your brand to build an app for holiday contests, don’t worry! Keep it simple and just focus on a Timeline contest. Your fans will thank you for it.
Are you running any holiday campaigns? Comment below with details!
This article will discuss optimizing your Facebook Ads for capturing leads. I’ll give you ten best practices on optimizing your ads for engagement, and then focus on lead capturing strategies – and why Facebook Ads’ targeting tools are changing the way we’re generating leads online.
Let’s get started.
Optimizing your Facebook Ad for Engagement
Let’s get this over with so we can get to the good stuff. If you’re not already implementing these ten strategies below, do it now, and watch your Facebook Ad click-through-rates increase.
Image best practices:
Pictures of people (specifically a smiling, wholesome woman) generate more engagement than anything else
Pictures of animals and babies take 2nd and 3rd
Odd-looking or humorous images cause Facebook users to do a double-take, increasing their chance of reading your headline or body copy text
Avoid complex images. Keep it simple and devoid of text
Headline Best Practice:
The word ‘free’ and dollar values work to grab the eye of Facebook users
Focus on attracting the eye, let your body copy convince the user to click
Color and Detail Best Practice:
Avoid blues and whites as they’ll cause your ad to blend into the existing Facebook color scheme
Use red, green and orange: bright colors that attract the eye. Red encourages click-through as it makes the heart beat faster (giving the illusion that time is passing faster than it is). This encourages people to act impulsively
Don’t be afraid of borders. If your ad’s landing page image is blue, keep the same image, but throw a colorful border around it
Details, like borders, shadows (even increasing the green and yellow gamma on your image) have proven to increase click-through-rates. Sometimes it’s the little things that make the biggest difference.
Lead Capture with a Contest or Landing Page
Okay, on to the fun stuff.
Integrate your Facebook Ad with a corresponding contest or landing page to generate qualified leads. Use the ad to get them interested (with an awesome value proposition, CTA, and image) and a solid landing page (with USP, image and list of benefits) focused on the email generating call-to-action.
Contests are a fantastic way to generate qualified, valuable leads, provided you optimize them intelligently and offer the right prize.
Choosing a prize is about finding the happy medium between putting your business out of… business, and offering something nobody wants.
I recommend gift cards. No, they’re not the sexiest thing ever, but they work. A gift card allows you to promote your business as a whole. Anyone interested in any of your products will engage – and only people interested in your products.
Yes you’ll get results with a cash prize or an iPad, but I strongly recommend not doing this. You will, of course, generate a bunch of leads, but how long do you think they’ll stay subscribed to your email list after the contest is over?
A gift card ensures the people who enter your contest are actually interested in what you’re selling. Ask yourself, do you want 1000 leads who have a 2% chance of converting, or 500 leads who have a 10% chance of converting? (For those who hate math, the answer is 500…)
Ebooks are a great way to generate leads. Your business is probably already generating content (you should be, if you’re not). Compile this content, whether it’s a blog article, case studies, or a how-to-guide on balancing your own checkbook, and email-gate it.
Email-gating is simply requiring a visitor to your landing page to provide an email address before getting access to your awesome content. Your landing page should be built around selling this content.
Remember, you’ll get better click-through if your unique selling proposition (USP), value proposition, and image are the same in your landing page as they are in your Facebook Ad.
A/B Test both Facebook Ad and landing page to see what strategies work best for your target audience.
Targeting an Audience of Awesome Leads
Facebook Ad targeting is what makes Facebook Ads worth doing – it’s what makes the ROI make sense for small businesses. Facebook Ads can be targeted with a previously-unheard-of specificity. I’m talking targeting an ad at Facebook users who have just sold a used truck. Or targeting not only people in a relationship, but people at different stages of their relationship, or who have just gotten engaged, or who are doing long distance.
Target your Facebook Ad intelligently and you could be seeing a CTR of .1% or higher. Don’t target it and don’t be surprised when you’re getting .02.
For lead generation, we don’t want to target Facebook users by their car-history. Instead…
Target by lookalike audience
Import a contact list of current customers, leads, or previous contest entries from your CRM or database
Create a lookalike audience, in which the characteristics of your original list are matched with Facebook users who have never met your business
Target your Facebook Ad at this audience of people similar to those you know are interested in your product, service, or offers
Targeting by lookalike audience not only increases Facebook Ad CTR (as its made up of people very much like your existing customers) it also gives you a valuable, qualified list of leads more likely to convert in the future.
Target by Precise and Broad Category Interest
If you’ve already gone the lookalike audience route, or are looking to change up the details of your business leads (going from small business to middle, or CEO to marketing manager, for instance), target by Precise or Broad Category Interest.
Let’s say you’re using an email-gated ebook (on A/B Testing) for lead generation.
Targeting Facebook users by Precise Interest could look like this:
Provided you’re targeting all english-speaking countries, and your spend budget is set at a maximum of $20 dollars/day, you can expect around 50 qualified clicks. If your landing page is optimized (let’s say at a 20% conversion rate – which is reasonable if you A/B test well and put some time into it) you can expect at least 10 qualified leads each day.
Let’s say you’re using a contest (giving $250 in maternity and baby supplies to new mothers) to generate new leads.
Targeting Facebook users by Broad Category Interest could look like this:
You could also target women with a 0-3 year old baby. This means your ad is only seen by your target audience. The leads you’ve generated (perhaps for an upcoming push into the maternity sector) are perfect for an email marketing and lead nurturing campaign in the coming months.
And once you’ve generated this list of leads, do a lookalike audience on it and start all over again.
Hopefully you have a better idea of how to use Facebook Ads to generate leads online. Targeting well ensures your leads are the kind you want. Compare the rate we worked out above with what a lot of lead generating companies charge, and see if this isn’t awesome.
Have you had success, or frustrations, with Facebook Ads? Start the conversation below.