Consumers are quite used to the quick star rating when it comes to sharing our input on how we feel about a business’s customer service. Not only has it been available to us throughout companies feedback boxes for years in-store, it has been provided nearly
Facebook Pages are important to keep updated on a regular basis, but that doesn’t mean we have a lot of time to go to our page and update them at optimal times for posting. Therefore we turn to third-party apps to help us manage various
Facebook has now upgraded all pages to the Timeline design. The Timeline is a powerful tool for showcasing your brand. For example you can add a Timeline cover that will really reflect the identity of your brand.
Today I learned something new thanks to the Social Media Manager at O’Brien Auto Group, Dane Brooks. He had turned to me for answers on how-to turn off the “Also On” feature that is now displaying on Facebook Pages. This feature is so new, that
Owning or Administering a Facebook Page can feel like a heavy responsibility when you are unsure of how to use it effectively. Especially now, when Facebook has changed the look and layout of their pages, you may be questioning how you can get more out
I received 17 emails, 4 phone calls, and about a billion IMs wanting to know what the Facebook page changes meant to businesses and publications who depended on their pages. For the last few days we’ve been playing around (yes, we dedicated 4 full-time people
Many businesses make the dreaded mistake when setting up their Facebook page of allowing any employee to create the page under their profile – not knowing if that employee will be a long-term one could cost you a dent in your online reputation. Prior to