Just about anyone who has been on the internet in the past couple of decades has fallen victim to the unfortunate fraud of contact form ambiguity. You fill out a form in order to get some information or to be contacted by someone, only to receive the wrong information or to be contacted by the wrong (or even multiple) people. It has gotten to the point that contact forms in general often leave a negative taste in web surfers’ mouths.
Moreover, they rarely have the right information even in the forms themselves. It’s common to be filling out a form and not have all of the information necessary to know if you’re filling out the right form or not. This is not only a pain, but it can be dangerous as well. Between privacy issues and the need for transparency, collecting information on the internet has gained a bad but deserved rap.