Businesses Need to Act like Everyone has a High Klout Score
The efforts of those who use Social Media and its various platforms certainly love to be able to see how it places them in amongst their peers which the social influence web-based tool, Klout has most certainly provided. Basically ranking us on how active we are on an array of social networks and how interactive our content shared becomes in the reactions and actions received from those that friend or follow us.
Many businesses have chimed in to the ability to market themselves on the Klout interface by providing perks to certain Klout scores that fit their criteria, hence either a number they choose and/or the Industry in which they cover. This is a smart way to amplify your brands reach and those on the receiving end sure enjoy a deal or even more so something free.
Of course, the algorithm to Klout is not easily figured out and many who feel they deserve higher scores perhaps do, in fact there are some who literally do, yet Klout is not always reflective of scores for people who deserve a higher rank to some who are incredibly active amongst their social networks. Trying to figure out why may prove difficult, but nevertheless businesses more so now than ever are using sites like Klout to provide perks to those on and off the site.
Klout is a fantastic tool to be able to see influence of those online and how they interconnect with others, but it is not the only form of influence and businesses need to be aware of this without getting too much tunnel vision.
Sometimes a business who receives negative sentiment on a social network may check to see that persons Klout score to see how much of a dent can be truly caused by what they are saying, and in some cases may disregard a person’s feedback if their Klout score is low. This is a grand error on behalf of your business, since yes, Klout can show you how much influence on connected accounts that are allowed, yet it does not show you the persons influence on every social network out there on the web.
Hence, your business needs to act as though everyone has a high Klout score, regardless of what their Klout number truly is, even providing perks to those who have smaller numbers can help boost your business by giving to the loyal and paying attention to the people and not the numbers.
Truth: Regardless of how much influence a number shows, people are the ones with the voice and once it is said online, you need to act accordingly as if that person’s Klout score was a perfect 100, every voice matters, good or bad, since without those voices your business has no chances at true success.
Networking image via Shutterstock
Read more Social Media News on the Soshable Blog